Senior Business Support Officer (Grade 5)

Who You Are

You are an experienced Senior Business Support Officer with a strong background in Special Educational Needs (SEND). You have exceptional administration and ICT skills, focus heavily on reporting, and have the ability to build and maintain strong relationships with all providers. You have an excellent attention to detail and a good understanding of Education and Local Authority processes, policies, and procedures. You have ideally worked in a similar Business Support role in the past.

What the job involves

This job involves providing administration support to the SEND team to ensure smooth processing of all Educational Health and Care Plans (EHCP's) for children and young people. You will ensure efficient issuing of all SEND needs assessment finalized plans and statutory assessment paperwork, monitor and update action tracker sheets, and process requests for ECH Needs Assessments. You're also expected to assist the SEND Casework Officers and SEND Team Manager with all aspects of the SEN annual review process.

Skills

• Strong IT skills, including minute taking and report writing
• Advanced knowledge and use of Excel as a data management tool
• Proficiency at working with spreadsheets to manipulate and extract data
• Excellent written and verbal communication skills
• Ability to work well within a team
• Strong initiative for managing workloads

While this role offers predominantly remote working, you may need to visit the main office at the Cunard Building, L3 4AH for meetings and planning with the wider team when necessary.